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This Online Privacy Policy (“Online Policy”) describes the privacy practices of MOTOWN MUSEUM (“MUSEUM”) on this Website. This Online Policy applies solely to information collected by this Website, and explains how we and our affiliated service providers and/or family of companies may collect and share information about you when you visit this Website. Our Online Policy, effective as of January 31, 2010, is for general guidance and subject to change. Please review it periodically. If we make changes to our Online Policy or make any material changes to our online services, we will revise the Online Policy to reflect such changes and revise the policy’s effective date. All references herein to “Customer Information” means personally identifiable information about a consumer or a consumer’s current or former customer relationship with MUSEUM.
We are the sole owners of the information collected on this site. We only collect and have access to information that you voluntarily give us via email or other direct contact with you. We will not sell or rent this information to anyone who is not affiliated with us as a vendor or service provider or a member of our family of companies.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, such as to ship an order. The information we collect also is used to improve the content of our Web page, used to notify consumers about updates to our Website, shared with agents or contractors who assist in providing support for our internal operations, used by us to contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website, to a successor entity in connection with a corporate merger, consolidation, sale of assets or other corporate change respecting the Website.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. From time to time, we make the email addresses of those who access our site available to other reputable organizations whose products or services we think you might find interesting. You can, however, have your name put on our do-not-share list by, sending an email at, or writing to 2648 West Grand Boulevard, Detroit Michigan 48208.
If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. You can, however, have your name put on our do-not-share list by, sending us an email at the above address, or writing to us at the above address.
Persons who supply us with their telephone numbers online may receive telephone contact from us with information regarding new products and services or upcoming events. You can, however, have your name put on our do-not-share list by, sending us an email at the above address, or writing to us at the above address.
With respect to cookies: We use cookies to store visitors’ preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, record past activity at a site in order to provide better service when visitors return to our site.
To try and bring you offers that are of interest to you, we have relationships with other companies that we allow to place ads on our Web pages. As a result of your visit to our site, ad server companies may collect information such as your domain type, your IP address and clickstream information. The use of such ads is subject to the advertising company’s privacy policy, not the policy of MUSEUM.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the following phone number, (313) 875-2264 or email address
To see what data we have about you, if any. To correct any data we have about you. To have us delete any data we have about you. To express any concern you have about our use of your data.
We take precautions to protect your information. When you submit personally identifiable information via the Website, we maintain a variety of physical, electronic, and procedural safeguards to protect your information both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment
We do not knowingly market to or solicit information from children under 13 without parental consent. We recognize that protecting children’s identities and privacy online is important and that the responsibility to do so rests with both the online industry and with parents.
Internet safety for children. The Internet is a public network. Children’s access to the Internet can allow them to visit inappropriate Web sites and be exposed to unwanted risks. COPPA, the Children’s Online Privacy Protection Act, protects children under the age of 13 from the online collection of personal information. Learn more about COPPA on the Federal Trade Commission’s Web site. Parents can be proactive by installing filtering software that gives them more control over their family’s Internet experience.
Cyberethics for children. Cyberethics is the practice of being a good citizen on the Internet superhighway. Children should understand the rules of the road, too. Learn more by visiting the U.S. Department of Justice’s kids and youth Web site Children’s Online Privacy.
In addition to the protections you enjoy through our Online Policy, your online activities may also be covered by the MUSEUM’S Enterprise Privacy Policy (“Enterprise Privacy Policy”). The Enterprise Privacy Policy explains our collection, use, disclosure, retention and security of consumer information online and offline, and applies to MUSEUM’S products and services offered within the United States or worldwide for consumer (not business) purposes.
We retain all of the information we collect under this Online Privacy Policy for as long as there is a business need for it. In addition, we have a record retention policy that generally implements the broad range of regulatory requirements imposed on service providers for record keeping.
If you have any questions about this policy, please contact us at (313) 875-2264 or